Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your name, email address, phone number, and payment information.

We also automatically collect certain information when you use our website, including your IP address, device information, browser type, pages visited, and referring URLs. This helps us understand how our services are used and improve the experience.

Additionally, we may collect information through optional surveys, product reviews, and participation in promotional campaigns. This can include your preferences, interests, demographic information, and feedback about our products and website. When you interact with our emails, we may receive confirmation when you open a message or click a link, which helps us tailor communications and improve deliverability. If you contact our support team, we retain records of your request and our response to diagnose issues, improve quality, and ensure accountability. Where permitted by law, we may also enrich or verify information using trusted third-party sources to maintain accurate records and better serve you.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products and services.

We may also use your information to personalize content, perform analytics, prevent fraud, and comply with legal obligations. With your consent, we may send you marketing communications that you can opt out of at any time.

In addition, we use your information to understand usage trends, measure the effectiveness of features, and prioritize new functionality. For example, we may analyze anonymized usage to determine which pages are most helpful, identify pain points in the checkout flow, and optimize loading performance. We may generate aggregated insights and benchmarks that do not identify you personally to guide product strategy. Where we rely on legitimate interests to process your information, we do so in a manner that is proportionate and respects your privacy rights, and we implement safeguards such as pseudonymization, access controls, and data minimization.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

We may share information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential and use it only for the purposes specified.

Examples of such service providers include payment processors, hosting providers, customer support platforms, email delivery services, analytics providers, and security partners. These third parties access personal information only to perform tasks on our behalf and are bound by contractual obligations to protect data and process it solely according to our instructions. We may also disclose information in response to valid legal requests, to enforce our policies, to protect our rights, property, or safety and that of others, or in connection with a merger, acquisition, financing, or sale of assets, in which case information may be transferred as part of the business assets subject to continued protections.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and protect your account credentials.

Our security program includes administrative, technical, and physical safeguards aligned with industry best practices. These measures may include encryption in transit and at rest, role-based access controls, multi-factor authentication for administrative access, network segmentation, and continuous monitoring for suspicious activity. We regularly review access logs, conduct vulnerability assessments, and patch systems in a timely manner. Staff with access to personal information receive privacy and security training and are bound by confidentiality obligations. We also maintain incident response procedures to promptly investigate, mitigate, and notify, as required by law, in the event of a data breach.

5. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

For more details about the specific cookies we use and how to manage your preferences, please see our Cookie Policy.

Cookies and similar technologies (such as pixels and local storage) help us remember your preferences, keep you signed in, understand how visitors navigate our site, and display content that is more relevant to your interests. Some cookies are essential to provide core functionality like security and shopping cart operations, while others are used for analytics and marketing. You can typically configure your browser to block or alert you about these technologies, though certain site features may not function properly without them. Your choices regarding cookies are respected and can be changed at any time through available controls.

6. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us.

Depending on your jurisdiction, you may also have rights to data portability, to restrict processing, and to object to certain processing activities. To exercise these rights, please contact us using the details below.

When you submit a request to exercise your rights, we may need to verify your identity to protect your account and information. Verification methods can include confirming access to your account email or requesting limited additional details to match our records. We will respond within the timeframes required by applicable law and will not discriminate against you for exercising your rights. Where we rely on consent to process your information, you may withdraw that consent at any time, and such withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Retention periods vary depending on the nature of the data and our legal obligations.

In determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information; the potential risk of harm from unauthorized use or disclosure; the purposes for which we process the information and whether we can achieve those purposes through other means; and applicable legal requirements. When information is no longer needed, we will securely delete or anonymize it. Where anonymization is used, we take steps to ensure that individuals cannot reasonably be re-identified from the resulting datasets.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside your state, province, or country where data protection laws may differ. When we transfer data internationally, we take appropriate safeguards to ensure your information remains protected.

These safeguards may include implementing standard contractual clauses approved by relevant regulators, relying on adequacy decisions for certain jurisdictions, conducting transfer impact assessments, and adopting supplementary technical and organizational measures where appropriate. We carefully evaluate our providers’ security practices and ensure that transfers are lawful and transparent. You may contact us for more information about the specific safeguards we use for international transfers that involve your personal information.

9. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us information, please contact us so we can delete it.

If we learn that we have inadvertently collected personal information from a child without appropriate consent, we will take steps to delete that information as quickly as possible. We also encourage parents and guardians to monitor their children’s online activities and use parental controls or other online protection tools to help supervise their children’s access to the internet. If you believe a child has provided personal information to us in violation of this policy, please notify us immediately using the contact methods listed below.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or other factors. When we make changes, we will revise the "Last updated" date at the top and, where appropriate, provide additional notice.

Any material changes that affect how we process your personal information will be communicated in a prominent way, such as by posting a notice on our homepage or sending you a direct communication. We encourage you to review this policy periodically to stay informed about our information practices. Your continued use of our services after any change will constitute your acknowledgment of the updated policy and your agreement to be bound by its terms, to the extent permitted by applicable law.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@homedartset.com or call (555) 123-4567.

When contacting us about your personal information, please include sufficient details to help us verify your identity and understand your request. This may include your account email, order number, or the specific nature of your query. We will respond within a reasonable time and in accordance with applicable laws. If you are unsatisfied with our response, you may have the right to lodge a complaint with your local data protection authority. We are committed to working with you to resolve any concerns about privacy or the use of your personal information.